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Privacy Policy

Your privacy and the protection of your personal data are important to us.

This Privacy Policy is where we explain to you how we collect, use, and store your personal data. You can request further information at any time about what personal information we are holding and how it is being used; you can ask for electronic copies of your personal information to be sent to you; and you can request that we erase your personal data.

We are limited to using your data under the following conditions: where you have consented to it, where we need to do so in order to fulfil our contract with you, or in certain special circumstances, such as compliance with legal obligations, or for other legitimate purposes.

Cookie policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

How we use your data

Depending on how you use our services and our website, we may request data from you for a variety of reasons:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Communication with you

When you contact us using email, a contact form on our website, via social media, or by any other method, we will use this information to reply to your message and to respond to your request.

Mailing list

We may run a mailing list which we use to send you information about us, news and offers. If we decide to do this you will be able to sign up to the mailing list from our website. We will only send you emails from the mailing list if you choose to receive the messages. If you wish to change your email preferences or unsubscribe from the mailing list, you can do so by clicking on the “update preferences” or “unsubscribe” links in any newsletter we send you, or by contacting us using the methods described below.

Technical uses of your information

Our site collects data about visits to the site in order to optimise our site, as well as to promote security by checking for unusual activity, hacking attempts, and other potential threats. The data that is collected also facilitates internal operations such as troubleshooting, data analytics, and research and testing. Data about visits to the site are generally anonymous or pseudonymous. Information collected for technical purposes may include which pages you have visited (including the date and time), which services and pages you viewed or searched for, page response times, download errors, files downloaded, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from a page, and other metrics related to your visit to our site.

We use Google Analytics to track visits to the site. More information about Google Analytics can be found on the Google Analytics website.

Information that may be passed to third parties outside our control

On many of the pages on our site you will see “social feeds” for services such as Twitter, Instagram, Facebook, and/or other social media services. These services enable you to share, comment, or bookmark pages on our site.

Some pages may also include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website directly.

You should be aware that all of these sites and services are likely to be collecting information about what you are doing all around the Internet, including on our site. We recommend that you check the respective policies of each of these sites to see how exactly they use your personal information and to find out how to opt out, or delete, such personal information if you should wish to do so at any time.

Contact information

If you have any questions or concerns regarding any aspect of this policy, wish to find out what data we hold about you, or would like to request the erasure of your personal data, please contact us using the method on our contact page.